For the peace of mind of both tenants and the support services, it's important that an early and positive resolution is reached. We work closely with local authorities to seek that early resolution and avoid lengthy appeals.
We provide focused professional advice to landlords on the information they need to give local authorities to enable them to reach quick and informed decisions on housing benefit claims.
And if a claim does end up going to appeal, our legal representative has a wealth of experience in successfully overturning the decisions of local authorities.
We're friendly, approachable and highly professional, and we pride ourselves on putting all parties at ease during the appeal process.
Where amicable agreement with a local authority isn't reached, we can act on behalf of individual (or multiple) tenants and other affected parties, including landlords.
Often a positive or more favourable result can be achieved by providing more detailed evidence and concise written submissions before the dispute goes to appeal – we can facilitate this.
We have a strong track record of securing favourable determinations for our clients.
We'll support you right throughout the claims process, including appeals to the First-Tier Tribunal.
We negotiate with local authorities on behalf of landlords as an alternative way to resolve housing benefit disputes.
We always aim to find the most cost-effective way of resolving disputes; we believe it's better to achieve an outcome by consent than through a long and costly dispute.
Our costs are competitive and affordable for social housing providers.
Good advice right from the start reduces the likelihood of disputes giving rise to appeals, enabling landlords to concentrate time and resources on support services and other functions and achieve long-term sustainability.
Our expert team offers advice and opinions to landlords and tenants on the likely prospects of appeal, including a full analysis of the strengths and weaknesses of the case.
Where a case appears not to have significant prospects of success, we can advise on the ways to modify the service to improve the prospect of future successful claims.
We believe that an early appraisal of the strengths and weaknesses of a case allows a landlord to make a better-informed decision on whether to devote resources to the appeals process.
We provide advice on how to set optimal rent and service charges to enable a landlord to provide appropriate additional housing management services, having regard to the specific needs of the tenants. Contact us today for your free initial consultation.
LLB (hons); PG Dip Legal Practice (Commendation)
Legal Director